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Terms and Conditions of Business

Get Towing Car and Trailer Training (‘The Company’) Terms and Conditions of Business


All prices are correct at the time of sale but are subject to change without notice.

Trailer Training Course content may vary depending on the client’s needs or instructor’s recommendations. This is in the client’s interest and can be changed at any time by the instructor. The trailer training course start and test dates will be agreed on booking but the tuition times will be agreed between the pupil and the instructor.

Trailer Training Driving Courses – 25% of the total course cost is required as a deposit and is non-refundable. The balance is due immediately upon receipt of the invoice, unless prior arrangement has been agreed. Should a client require a formal invoice please request this on booking. No other refund of monies paid will be given unless 28 clear working days notice has been given. Any cheques returned to us unpaid will result in a £10 charge per cheque which the Company is charged by its bank.

Any Hourly trailer tuition lessons, of any length of duration, organised between the instructor and pupil will have a 24-hour cancellation notice period. If 24 hours’ notice is not given by the pupil, then the fee is due to the instructor.

DVSA B+E Driving Test fees cannot be refunded. The Company cannot be held responsible for cancellation of a test due to unforeseen circumstances. Should you wish to change the dates of your trailer training course following payment this may incur a charge.

A valid provisional driving licence, for driving a B+E combination, must be presented at the start of your towing course and attending the B+E driving test. If you have any motor/convictions or disabilities it is vital that you inform us at the outset as this may affect your ability to take your trailer driving test which could result in you being unable to recover your test fee. Is NOT essential that the licence shows your current home address, a different address to where you are currently living will be acceptable until the test is passed.

Any abusive, offensive or other such conduct will not be tolerated and the course may be terminated without notice.

In the event of a mechanical breakdown of the instructor’s vehicle/trailer or for any other reason that the instructor is unable to substitute another instructor for a specific course – rearrangement of the course may be necessary to an alternative suitable time.

In the event of ‘any’ vehicle damage due to negligence, on the part of the pupil, which renders the vehicle unfit to carry on with the course, or test, may not be rearranged at the expense of the Company.

If the customer requires trailer tuition to be given in a vehicle NOT owned by the instructor or of Get Towing, it is the responsibility of the customer to ensure that the vehicle and/or the trailer are maintained in a safe and legal manner and to the DVSA’s required condition and specification. This can be checked on the DVSA’s website. Any damage incurred to the customer supplied towing vehicle, or trailer, at any time during the course, will NOT be the responsibility of the Company.

The instructor has the right to withdraw the vehicle from any B+E driving test if the pupil has not reached the required level to complete a test safely and competently. The instructor will give a full explanation of reasons for withdrawal.

In the event of the Company being unable to comply with its obligations by any cause beyond its reasonable control its obligations will be suspended for the period it is unable to do so.

You are not permitted to transfer or assign the benefit of your course/lessons to any other party without prior agreement.

No variation, amendment or modification to these terms will be permitted without written agreement from the Company.

The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance of the above shall be limited to the price paid for the course. This includes its liability in respect of the acts or omissions of its employees, agents and sub-contractors

These terms and conditions are governed and construed in accordance with English Law.